TCMA 2020 ANNUAL REPORT

TURKISH CAPITAL MARKETS ASSOCIATION FOR A SOLID CAPITAL MARKET: We collaborate with: • Institutional and individual investors, • Our members and market professionals, • All relevant public institutions and mainly the Capital Markets Board of Turkey (CMB), • Capital market institutions including Borsa İstanbul, İstanbul Settlement and Custody Bank (Takasbank), Central Securities Depository (MKK), Capital Markets Licensing Registration and Training Agency, etc., • Public companies, universities, relevant associations, unions, and the media. WHAT WE DO • We develop, implement and oversee guidelines to make sure that our members’ operations are fair and honest, and that they exercise the due care and discipline required by the capital market in their business. • We evaluate complaints regarding the services our members offer to their customers, and we assist in the resolution of disputes. • We hold events aimed at the development and deepening of the sector in our country, and we take actions before the public institutions and agencies. • We cooperate in relation to capital markets with related foreign institutions. • We conduct research for the development of the capital market. • We monitor professional, regulatory and administrative developments and inform our members. • We offer training programs for the market professionals. • We design and run investor education programs. 4 TCMA 2020 ANNUAL REPORT