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TCMA
2016
Annual Report
Oversight
The Association is authorized to regulate, supervise and
enforce issues delegated to it by legislation or by the
CMB. In this context, various audits are conducted when
necessary, and the provisions of the legislation are applied
in case of non-compliance.
TCMA Client Dispute Arbitration Committee
The Statute of the Turkish Capital Markets Association
charges our Association with the duty to “assist in
the resolution of conflicts which may arise among the
members or between the members and their customers
from transactions other than exchange transactions; set up
the arbitration committee and the necessary infrastructure
subject to the procedures and principles that will be drawn
up for this purpose and approved by the CMB”.
Within the frame of our Association’s duty and authority
mentioned above, the Association collaborated with the
CMB and drew up the “Turkish Capital Markets Board
Association Guidelines for Client Dispute Arbitration
Committee”. The document sets out the principles and
procedures regarding the formation, authority, duties and
responsibilities of the Arbitration Committee, as well as
applying to the Arbitration Committee and finalization
of the matters referred. The Guidelines were approved
and put into force in the Association’s Board of Directors
meeting held on 27 July 2016.
Hence, “Turkish Capital Markets Association Client Dispute
Arbitration Committee” was set up under the Association’s
organization for reviewing and resolving the disputes
which may arise among the Association members engaged
in capital market activities or between such Association
members and their clients and which may entail clients’
claims for damages, losses and compensation.
Detailed information about the Arbitration Committee
formed before the Association and about applications can
be reached at the Association’s website at
(www.tspb.org.tr).
Within the frame of the Law on the Right to Information,
the Association received a total of 20 inquiries during
2016. Out of these 20 inquiries, positive responses were
given to 5, which were provided with access to information
and documents. Access to documents and information
was granted to 1, which was partly responded positively
and partly rejected, while 6 applications were rejected.
8 applications were referred to other institutions and
organizations due to their relevance.
Oversight and Dispute
Resolution
Inquiries